Meshub.ai Privacy Policy

Last updated: September 8, 2025

This Privacy Policy explains how Meshub.ai (“Meshub,” “we,” “our,” or “us”) collects, uses, and protects your personal information when you use our services. Meshub.ai enables collaboration with multiple AI models and agents.

Meshub.ai is the data controller responsible for your personal information. We comply with applicable data protection and privacy laws worldwide.

Information We Collect and How We Use It

1、Account Information
We collect your email address to create an account, verify your identity, and communicate with you. We may also collect your IP address for security and fraud prevention.

2、Device and Usage Data
We collect device type, operating system, browser details, and usage logs (e.g., pages visited, features used) to improve reliability and troubleshoot issues.

3、Third-Party Login
If you sign in using Google, Apple, or other providers, we receive the associated name and email for authentication.

4、Billing Information
Payments are processed by trusted third-party providers. They may collect your name, billing address, email, phone, and payment details. Meshub.ai does not store your full payment card details.

5、Interactions with AI Agents
To generate responses, your content (text, files, media) may be sent to third-party AI model providers. Your email is not shared with them. We do not store conversation history on our servers. Chats are saved locally in your browser unless you choose to export. We do not use your data to train AI models.
⚠️ Please avoid sharing sensitive data (e.g., payment card numbers, government-issued IDs, health records).

6、Cookies and Analytics
We use cookies to operate our site, improve features, and analyze traffic. Essential cookies are required; optional cookies (analytics, advertising) require your consent where applicable. See our Cookie Policy.

7、Communication We may use your email to send service updates, security alerts, and—if you consent—marketing messages. You may opt out anytime.

How We Share Data

Service Providers: Hosting, analytics, and payment processors.
Legal Obligations: When required under applicable laws.
Business Transactions: In mergers, acquisitions, or asset transfers.
We do not sell personal information.

Data Retention

Account and billing data: kept as long as necessary for service or as required by law.
Chat history: not stored on our servers.
Closed accounts: data deleted or anonymized within a reasonable period unless retention is legally required.

Your Rights

Depending on your location, you may have the right to:
Access and obtain a copy of your data
Correct inaccurate data
Request deletion of data
Withdraw consent (where applicable)
To exercise these rights, contact: support@meshub.ai

International Transfers

We may process and store data in countries outside your place of residence. Where required, we implement appropriate safeguards to ensure adequate protection of your personal information.

Security

We use encryption, access controls, and monitoring to protect your information. However, no system is completely secure.

Children’s Privacy

Meshub.ai is not intended for individuals under the age of majority in their country of residence. We do not knowingly collect personal data from such individuals. If we become aware that personal data has been provided by someone who has not reached the age of majority, we will take steps to delete it. Please contactsupport@meshub.ai
if you believe such data has been shared with us.

Changes

We may update this Privacy Policy to reflect changes in law or practices. Updates will appear here with a new “Last updated” date.

Contact Us

For questions or to exercise your rights:
📧 support@meshub.ai